Silicio Biomed: support for labels, bottles, and orders
Find useful references for any questions about Silicio Biomed: packaging, dispenser, quantity received, or specific product instructions.
Identify the type of question
A question about price, a problem with the dispenser, and a query about usage all require different information. Before contacting support, identify the Silicio packaging and write down exactly what you would like to clarify in one sentence. This will help you get to the relevant resource more quickly.
If your question concerns an order
Check the confirmation you received and the variant selected: 150 or 500 ml, single bottle, or multi-pack. Compare the number of packages with the bottles actually included. A general photograph can help describe what you received, but also keep your order summary.
For a new selection, the current price is on the product page. A promotion seen previously or in a video may refer to a different offer; use the current summary as a reference before confirming your purchase.
If your question concerns the bottle
Have the full name, 350 ppm concentration, volume, lot number, and expiration date ready. If your question concerns the spray nozzle, indicate which accessory you are using and describe how it works. For the 500 ml refill, the dispenser may be offered separately: check your order details.
Avoid covering information on the packaging with a personal label. A reminder can be useful, as long as the original references necessary for identification remain legible.
If your question concerns the instructions
Show the label of the packaging you are using and indicate the step you wish to clarify. Do not derive quantity or frequency from the ppm value alone, and do not transfer instructions from another spray. If you have specific therapies or personal conditions, also bring the list of products used to your reference professional.
To orient yourself before making contact, you can consult the FAQs below. The format guide answers questions about choosing between 150 and 500 ml, while the Silicio collection leads to beauty insights and ingredient comparisons.
Related paths
- Choose the Silicio format
- Silicio Collection
- Guide Center
- BISS+ Silicio spray: organizing your bottle and daily reminder
- Silicio Biomed 150 and 500 ml: volume, packaging, and dispenser
- Silicio 150 ml
- Silicio 500 ml
Frequently Asked Questions
What data identifies Silicio?
Full name, 350 ppm, volume, lot number, and expiration date.
What should I have ready for an order question?
The confirmation received, the variant selected, and the delivered contents.
Does a quantity in the cart always indicate a single bottle?
It depends on the contents of the selected package.
Where do I check current promotions?
On the current product page and purchase summary.
What should I describe if the dispenser isn't working?
The model of the accessory and the observed behavior.
Can the 500 ml dispenser be separate?
Yes, verify what your chosen offer includes.
Can I cover the lot number with a reminder?
Please ensure the original packaging information remains legible.
How do I clarify a step in the usage instructions?
Show the specific label and point out the part of the question.
Can I deduce sprays from the ppm?
Concentration does not replace the instructions for use.
Where can I compare volumes?
In the linked 150 and 500 ml Silicio guide.
Keep reading
Further insights for your daily routine.
